Last Updated: July 9, 2026
Terms of Use and Conditions of Service
IMPORTANT — PLEASE READ CAREFULLY
THESE TERMS OF USE AND CONDITIONS OF SERVICE ("TERMS" OR "AGREEMENT") CONSTITUTE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND NOVABLUE LABS LLC. BY ACCESSING, USING, OR PLACING AN ORDER THROUGH OUR WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS IN THEIR ENTIRETY. IF YOU DO NOT AGREE, YOU ARE NOT AUTHORIZED TO USE THE WEBSITE.
THESE TERMS CONTAIN: (1) DISCLAIMERS OF WARRANTIES (Section 13); (2) LIMITATIONS OF LIABILITY (Section 14); (3) MANDATORY BINDING ARBITRATION AND CLASS ACTION WAIVER (Section 15); AND (4) INDEMNIFICATION OBLIGATIONS (Section 16). THESE PROVISIONS FORM AN ESSENTIAL BASIS OF THIS AGREEMENT.
THIS AGREEMENT CONTAINS ARBITRATION AND CLASS ACTION WAIVER PROVISIONS THAT WAIVE YOUR RIGHT TO A COURT HEARING, RIGHT TO A JURY TRIAL, AND RIGHT TO PARTICIPATE IN A CLASS ACTION. ARBITRATION IS MANDATORY AND IS THE EXCLUSIVE REMEDY FOR ANY AND ALL DISPUTES UNLESS YOU OPT OUT AS DESCRIBED IN SECTION 15. PLEASE REVIEW SECTION 15 CAREFULLY.
PRODUCT SAFETY DISCLOSURE
Novablue Labs products are cosmetics regulated under the U.S. Federal Food, Drug, and Cosmetic Act (FDCA) and the Modernization of Cosmetics Regulation Act of 2022 (MoCRA). It is essential to follow the instructions provided on product packaging and to discontinue use if irritation occurs. Users assume responsibility for using our products in accordance with the provided directions. See Sections 13 and 14 for additional limitations of liability.
Your use of novablue-labs.com, including any sub-domains, affiliated websites, and mobile applications (collectively, the "Website"), which are owned and maintained by Novablue Labs LLC ("Novablue Labs," "we," "our," "us"), is governed by the terms below. We offer the Website, including all information, tools, products, and services available from the Website, conditioned upon your acceptance of all terms, conditions, policies, and notices stated herein.
You can review the most current version of these Terms at any time at novablue-labs.com/policies/terms-of-service. We reserve the right to update, change, or replace any part of these Terms by posting updates to our Website. It is your responsibility to check this page periodically. Your continued use of or access to the Website following the posting of any material changes constitutes binding acceptance of those changes. Where required by law, we will provide advance notice of material changes.
Charges from Novablue Labs LLC appear on your card statement as "NOVABLUE" or "SP NovaBlue" If you do not recognize a charge, please contact us before disputing with your bank.
1. Website Use & Eligibility
By using the Website and agreeing to these Terms, you represent and warrant that: (a) you are at least the age of majority in your state, province, or country of residence; (b) you have the legal capacity to enter into a binding contract; (c) you have read, understood, and agree to be bound by these Terms; and (d) all information you provide to us is accurate, current, and complete.
If you are using the Website on behalf of a business or other entity, you represent that you have the authority to bind that entity to these Terms. If you do not have such authority, or if you do not agree with these Terms, you must not use the Website.
2. Privacy & Security
Our Privacy Policy describes how we collect, use, disclose, and protect your personal information. The Privacy Policy is incorporated into these Terms by reference and constitutes a binding part of this Agreement. By using the Website, you consent to the collection and use of your information as described in the Privacy Policy.
3. General Conditions & User Conduct
All aspects of our Website are protected by U.S. and international copyright, trademark, and other intellectual property laws. You do not acquire any ownership or other rights by downloading or using the Website or any material on it.
You agree not to use or attempt to use the Website or any products or services in any unlawful manner or for any unlawful purpose. You further agree not to commit or attempt to commit any of the following prohibited acts:
- Hacking, penetration testing, or other digital or physical attacks on the Website or its infrastructure;
- Publishing, uploading, or transmitting abusive, vulgar, obscene, threatening, or defamatory material;
- Soliciting others to perform or participate in any unlawful acts;
- Violating any applicable international, federal, state, provincial, or local laws or regulations;
- Infringing upon our intellectual property rights or those of any third party;
- Harassing, abusing, discriminating against, or intimidating any person based on gender, sexual orientation, religion, ethnicity, race, age, national origin, disability, or any other protected characteristic;
- Submitting false, misleading, or fraudulent information, including during account registration or checkout;
- Uploading or transmitting viruses, malware, or any other malicious code;
- Collecting, harvesting, or tracking the personal information of other users;
- Interfering with, circumventing, or attempting to bypass the security features of the Website;
- Using automated systems (bots, scrapers, crawlers) to access the Website without our prior written consent;
- Any other unlawful or unauthorized act.
Novablue Labs LLC reserves the right to terminate or suspend your access to the Website and its services if we reasonably determine that you have violated these Terms, provided false information, or engaged in conduct that harms our rights, interests, or property. If we terminate your access, we will process any pending refund owed to you under our Refund Policy, except in cases of documented fraud.
4. Product Availability & Authorized Resellers
Novablue Labs products are sold directly to consumers through the Website. We do not authorize third-party resellers, distributors, or marketplaces to sell Novablue Labs products. Products purchased from unauthorized third-party sellers are not covered by our satisfaction guarantee, warranties, or return privileges, and we cannot verify the authenticity, storage conditions, or expiration dates of such products.
We reserve the right to limit quantities per customer and to decline orders that appear to be for large-scale commercial resale purposes. Nothing in this section is intended to restrict rights you may have under applicable law, including the First Sale Doctrine under U.S. copyright law.
5. No Medical Advice; Accuracy of Information
The material on the Website is provided for general informational and educational purposes only. It is not intended as medical advice, diagnosis, or treatment, and is not a substitute for consultation with a qualified healthcare provider. The statements made on this Website have not been evaluated by the U.S. Food and Drug Administration. Our products are cosmetics and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
You should consult your healthcare provider before using any Novablue Labs product, particularly if you have a pre-existing medical condition, are pregnant or nursing, or are taking medication. Individual results may vary based on factors including age, health, genetics, consistency of use, and lifestyle. Marketing claims describe the general performance of our products and are not a guarantee of specific results.
While we endeavor to provide accurate and current information, there may be typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability. We reserve the right to correct any errors and to change or update information or cancel orders at any time without prior notice, including after you have submitted your order.
We have made every effort to display product colors and images accurately. We cannot guarantee that your device's display will render colors accurately.
6. Modifications to Website & Prices
We reserve the right to modify, suspend, or discontinue access to the Website (or any part or content thereof) at any time without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuance of the Website.
Certain products may be available exclusively online and may have limited quantities. All product descriptions, pricing, and offers are subject to change at any time without notice, at our sole discretion. Any offer made on this Website is void where prohibited by law.
7. Payment
All charges are processed in United States Dollars (USD) through Shopify Payments, our PCI DSS-compliant payment processor. By submitting payment information, you represent and agree that: (a) you are fully authorized to use the payment method; (b) all payment information provided is complete and accurate; (c) you are responsible for any payment card fees, foreign transaction fees, or other charges imposed by your financial institution; and (d) sufficient funds exist to pay the amount(s) due.
We do not store your full payment card information. Payment card details are collected and processed directly by Shopify Payments in accordance with PCI DSS standards.
We are not responsible for any fees or charges imposed by your bank or credit card issuer.
8. Order Placement & Acceptance
Your electronic order confirmation does not constitute acceptance of your order. We reserve the right to accept, deny, limit, or cancel any order for reasons including: product availability issues, pricing errors, suspected fraud, excessive order quantities, or shipping restrictions. If we cancel your order, a full refund will be issued to your original payment method.
We reserve the right to require additional verification or information before processing any order.
9. No Subscriptions
Novablue Labs LLC does not currently offer subscription products, recurring billing, or free-trial-to-paid conversions. All purchases through the Website are one-time transactions. You will not be automatically charged for future shipments, and no payment method on file will be used for any recurring charge.
10. Shipping
Novablue Labs LLC ships to addresses in the United States and Canada. Delivery times vary by location and may be impacted by factors beyond our control. Please refer to our Shipping Policy for complete terms, including handling times, transit estimates, and carrier information.
You are solely responsible for providing an accurate shipping address and phone number. We are not responsible for shipments delayed or undeliverable due to incorrect address information. If you discover an error after submitting your order, contact us immediately at support@novablue-labs.com; we will make reasonable efforts to correct the address, but cannot guarantee modifications to orders already in fulfillment.
11. Delivery & Risk of Loss
Risk of loss and title for products pass to you upon delivery to the carrier. Carrier tracking information will be provided as confirmation of shipment. If a package is marked as delivered by the carrier but you have not received it, please contact us within seven (7) days at support@novablue-labs.com. We will work with you and the carrier to investigate and, where appropriate, replace or refund the order.
12. Returns & Refunds
Returns, refunds, and exchanges are governed by our Cancellation, Return & Refund Policy, which is incorporated into these Terms by reference. Please review that policy for complete eligibility requirements, procedures, and timeframes.
The following are non-refundable: (a) items marked "final sale"; (b) gift cards; and (c) orders paid with gift cards (store credit will be reissued instead).
13. Disclaimer of Warranties
EXCEPT WHERE PROHIBITED BY LAW, THIS WEBSITE AND ALL PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS," "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF TITLE, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING: (A) THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, AVAILABILITY, ACCURACY, OR COMPLETENESS OF ANY INFORMATION ON THE WEBSITE; (B) WHETHER OUR PRODUCTS OR SERVICES WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS; (C) WHETHER THE WEBSITE OR ITS SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR (D) WHETHER ANY PRODUCT WILL ACHIEVE THE COSMETIC RESULTS DESCRIBED OR IMPLIED ON THE WEBSITE.
ALL CONDITIONS, REPRESENTATIONS, AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you.
14. Limitation of Liability
EXCEPT WHERE PROHIBITED BY LAW, IN NO EVENT SHALL NOVABLUE LABS LLC, ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, INDEPENDENT CONTRACTORS, AGENTS, AFFILIATES, SUBSIDIARIES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF USE, LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, LOSS OF GOODWILL, OR COST OF PROCUREMENT OF SUBSTITUTE PRODUCTS.
THIS APPLIES REGARDLESS OF THE THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), WARRANTY, OR OTHERWISE, AND REGARDLESS OF WHETHER NOVABLUE LABS LLC WAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
IF NOVABLUE LABS LLC IS FOUND LIABLE UNDER ANY THEORY, NOVABLUE LABS LLC'S TOTAL AGGREGATE LIABILITY AND YOUR EXCLUSIVE REMEDY SHALL BE LIMITED TO THE GREATER OF: (A) USD $500.00, OR (B) THE TOTAL AMOUNT YOU PAID TO NOVABLUE LABS LLC FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT.
Nothing in this Section 14 limits or excludes liability that cannot be limited or excluded by applicable law, including (a) liability for personal injury or death caused by our negligence; (b) liability for fraud or fraudulent misrepresentation; (c) product liability for defective products under applicable law; or (d) any statutory consumer rights. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you and you may have additional rights.
15. Dispute Resolution: Mandatory Binding Arbitration & Class Action Waiver
15.1 Agreement to Arbitrate
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU TO ARBITRATE DISPUTES WITH NOVABLUE LABS LLC ON AN INDIVIDUAL BASIS AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.
You agree that any dispute or claim arising from or relating to these Terms, our Privacy Policy, our advertising or marketing practices, or our products or services shall be resolved by binding, final, and confidential arbitration before a single arbitrator administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules, available at adr.org.
15.2 Governing Rules
This arbitration provision is governed by the Federal Arbitration Act ("FAA"), 9 U.S.C. §§ 1–16. The arbitrator shall be bound by these Terms, shall have exclusive authority to determine arbitrability, and shall follow applicable substantive law of the State of Delaware to the extent consistent with the FAA. The arbitrator may award all remedies available in an individual lawsuit, including compensatory, statutory, and punitive damages, declaratory and injunctive relief, and attorneys' fees and costs where permitted by law.
Arbitration fees will be governed by the AAA Consumer Arbitration Rules, under which Novablue Labs LLC pays most fees for consumer-initiated arbitrations.
15.3 Small Claims Court Exception
Notwithstanding the arbitration requirement, either party may bring an individual claim in small claims court in the party's county of residence if the claim qualifies for small claims jurisdiction.
15.4 Class Action Waiver
THE ARBITRATOR MAY ONLY RESOLVE DISPUTES BETWEEN YOU AND NOVABLUE LABS LLC INDIVIDUALLY. THE ARBITRATOR MAY NOT CONSOLIDATE CLAIMS OR PROCEEDINGS WITHOUT NOVABLUE LABS LLC'S CONSENT AND MAY NOT HEAR CLASS, COLLECTIVE, OR REPRESENTATIVE CLAIMS OR REQUESTS FOR RELIEF ON BEHALF OF OTHER INDIVIDUALS.
Unless you timely opt out, you waive the right to: (a) have a court or jury decide your dispute; (b) obtain pre-hearing discovery to the same extent as in court; (c) participate in a class action in court or arbitration; (d) act as a private attorney general; or (e) join or consolidate your claim with any other person's claim.
15.5 Mass Arbitration Protocols
If 25 or more similar arbitration demands are filed by or with the assistance of the same law firm or coordinated group within a 60-day period, the parties agree that such demands will be administered in staged batches of no more than 50 demands at a time, with the parties working in good faith with AAA to establish an efficient process. This provision is intended to promote efficient resolution and does not affect the substantive rights of any individual claimant.
15.6 Novablue Labs LLC's Right to Seek Injunctive Relief
Notwithstanding the foregoing, Novablue Labs LLC retains the right to bring a claim against you in the state or federal courts of Delaware for injunctive relief, equitable relief, or any claim arising from the potential or actual misappropriation or infringement of Novablue Labs LLC's intellectual property rights. You consent to personal jurisdiction and venue in such courts for these limited purposes.
15.7 Opt-Out Right
You may opt out of arbitration within thirty (30) days of the date you first purchased a product through the Website by sending written notice to:
Novablue Labs LLC
Attn: Legal Department
511 N Boardwalk, 1st Floor
Rehoboth Beach, DE 19971
United States
Or by email to legal@novablue-labs.com with the subject line "Arbitration Opt-Out."
The notice must include your full name, the product purchased, order number, and a clear statement of your intent to opt out of arbitration. Opt-out requests received after the 30-day window will not be honored.
15.8 Severability of Arbitration Clause
If a court or arbitrator determines that any part of this arbitration provision cannot be enforced as to a particular claim or remedy, then that specific claim or remedy (and only that claim or remedy) shall proceed in court, and all remaining claims shall continue in arbitration.
16. Indemnification
To the fullest extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Novablue Labs LLC, its parent companies, subsidiaries, predecessors, successors, affiliates, and their respective partners, officers, directors, agents, representatives, contractors, licensors, service providers, subcontractors, suppliers, and employees from and against any and all claims, actions, losses, liabilities, damages, expenses, demands, and costs of any kind (including reasonable attorneys' fees) arising from or related to: (a) your breach of these Terms or any document incorporated by reference; (b) your breach of any representation or warranty in this Agreement; (c) your violation of any applicable law or the rights of any third party; (d) your misuse of any Novablue Labs product in a manner contrary to product instructions; or (e) any content you submit to the Website.
17. Intellectual Property
17.1 Ownership
All content on the Website, including text, graphics, logos, images, product photography, videos, illustrations, designs, software, and audio ("Content"), is owned by Novablue Labs LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.
17.2 Limited License
You are granted a limited, non-exclusive, non-transferable, revocable license to access and view the Content for personal, non-commercial purposes only. You may not: (a) copy, reproduce, distribute, publish, display, or transmit any Content; (b) modify, adapt, translate, or create derivative works from any Content; (c) download, stream-capture, or archive any Content beyond personal browser caching; (d) sell, rent, lease, license, sublicense, or commercially exploit any Content; (e) use any automated means (bots, scrapers, crawlers) to access or index the Content; or (f) build any product, service, or enterprise using the Content.
17.3 Trademarks
The trademarks, service marks, trade names, and logos ("Trademarks") displayed on the Website are registered and unregistered Trademarks of Novablue Labs LLC. Nothing on the Website grants any license or right to use any Trademark without the prior written consent of Novablue Labs LLC.
17.4 Copyright
The copyright in all materials on the Website is owned by Novablue Labs LLC or its affiliates. Permission is granted to view, print, and download materials for personal, non-commercial, informational use only, provided all copies include the applicable copyright notice.
18. Third-Party Websites & Links
The Website may contain links to third-party websites and services. Novablue Labs LLC does not control, endorse, or assume any responsibility for third-party content, products, services, or privacy practices. We are not liable for any harm, loss, or damage related to your interaction with any third-party website. You acknowledge that your use of third-party sites is at your own risk and subject to those sites' own terms and policies.
19. Testimonials, Reviews & Submissions
You agree that anything you submit to the Website — including photographs, testimonials, reviews, ideas, comments, feedback, and suggestions (collectively, "Submissions") — is non-confidential and non-proprietary. By submitting, you grant Novablue Labs LLC a royalty-free, worldwide, perpetual, irrevocable, transferable, and sublicensable right to use, copy, distribute, display, publish, perform, adapt, modify, and create derivative works from your Submissions in any medium and for any purpose, including advertising and marketing.
You represent and warrant that: (a) your Submissions are truthful, accurate, and reflect your honest experience; (b) your Submissions do not infringe the intellectual property rights of any third party; (c) you have the legal right to grant the license described above; and (d) if you have received any product, discount, or other consideration in exchange for your Submission, you have disclosed that material connection in accordance with the FTC Endorsement Guides (16 C.F.R. Part 255).
You acknowledge that testimonials displayed on the Website represent individual experiences and do not represent typical or guaranteed results. We may edit, supplement, or contextualize Submissions with disclaimers required by applicable law (including "results not typical" disclosures) without altering your substantive experience.
20. DMCA Notice
Novablue Labs LLC respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act ("DMCA"). If you believe that material on our Website infringes your copyright, please send a written notice to our designated DMCA agent at legal@novablue-labs.com or the address in Section 30.
Your notice must include: (i) a description of the copyrighted work; (ii) identification and location of the allegedly infringing material; (iii) your contact information; (iv) a good faith statement that the use is unauthorized; (v) a statement under penalty of perjury that the information is accurate and you have authority to act; and (vi) your physical or electronic signature.
21. Electronic Communications & E-SIGN Consent
You agree that we may communicate with you electronically, including via email, text message, push notification, or notices posted on the Website. In accordance with the Electronic Signatures in Global and National Commerce Act (E-SIGN Act, 15 U.S.C. § 7001) and applicable state Uniform Electronic Transactions Acts (UETA), you consent to receive communications, notices, and disclosures from us electronically, and you agree that all electronic communications satisfy any legal requirement that such communications be in writing. Electronic communications have the same legal force and effect as written and signed communications.
You may withdraw this consent by contacting us at support@novablue-labs.com, but doing so may prevent you from using certain features of the Website.
22. SMS Communications
Novablue Labs LLC provides SMS text messaging services to customers who have opted in. By opting in, you may receive messages related to: orders and purchases, shipping and delivery updates, promotional offers and product announcements, and general customer support communications.
Message frequency varies based on your interactions and account activity. You may receive approximately 2 messages per week, though frequency may vary. Message and data rates may apply; consult your mobile carrier for details.
You may opt out of SMS messages at any time by replying STOP to any message. Upon opting out, you will receive a single confirmation message and no further SMS marketing communications will be sent. For assistance, text HELP or email support@novablue-labs.com.
Consent to receive SMS messages is not a condition of any purchase. Your mobile phone number and SMS opt-in consent will not be sold or shared with any third party for their promotional or marketing purposes. We comply with the Telephone Consumer Protection Act (TCPA), CTIA Messaging Principles and Best Practices, and A2P 10DLC carrier requirements. For complete details, see our Privacy Policy.
23. Force Majeure
Novablue Labs LLC shall not be liable for any delay or failure to perform any obligation under these Terms resulting from causes beyond our reasonable control, including natural disasters, severe weather, pandemics, epidemics, government actions or restrictions, war, civil unrest, terrorism, strikes, labor disputes, carrier disruptions, supply chain interruptions, cyberattacks, utility failures, or any other event that could not have been reasonably foreseen or prevented.
24. Assignment
You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Any attempted assignment without consent is null and void. Novablue Labs LLC may freely assign, transfer, or delegate its rights and obligations under these Terms to any affiliate, successor, or third party in connection with a merger, acquisition, reorganization, or sale of assets.
25. No Waiver
No failure or delay by Novablue Labs LLC in exercising any right, power, or remedy under these Terms shall operate as a waiver of that right. No single or partial exercise of any right shall preclude any other or further exercise. No waiver shall be effective unless made in writing and signed by an authorized representative of Novablue Labs LLC.
26. Severability
If any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall be enforced to the fullest extent permitted by law, and the unenforceable portion shall be severed. Such determination shall not affect the validity or enforceability of any remaining provisions.
27. Termination & Survival
Novablue Labs LLC may terminate or suspend your access to the Website for cause as described in Section 3. Upon termination, Sections 2, 4, 5, 12–20, and 22–30, as well as any representations, warranties, indemnification obligations, and other obligations that by their nature should survive, shall continue in full force and effect.
28. Entire Agreement
These Terms, together with our Privacy Policy, Shipping Policy, and Cancellation, Return & Refund Policy, constitute the entire agreement between you and Novablue Labs LLC regarding the Website and supersede all prior or contemporaneous agreements, understandings, representations, and warranties.
29. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions. The Federal Arbitration Act governs the interpretation and enforcement of the arbitration provisions in Section 15. For any claims not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Delaware.
Canadian residents retain rights under applicable federal and provincial consumer protection legislation that cannot be waived, and may bring proceedings in the courts of their province of residence to the extent required by such legislation.
30. Contact Information
For questions, concerns, or legal notices regarding these Terms:
Novablue Labs LLC
511 N Boardwalk, 1st Floor
Rehoboth Beach, DE 19971
United States
General Support: support@novablue-labs.com
Legal & Arbitration Notices: legal@novablue-labs.com
Privacy Inquiries: privacy@novablue-labs.com
Phone: +1 302-779-0033
Hours: Monday–Friday, 9:00 AM – 6:00 PM EST
By accessing or using novablue-labs.com, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and Conditions of Service.